Pre-sales Technical Support
1. Provide technical consultation as well as the advices on the plan of factory establishment. 2. Make the most appropriate plan according to your demand and scale . 3. On-demand formulate appropriate number of mould cavity, recommend appropriate selection of steel material and runner system.
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On-sales Service and Support
1. GEENO Team will update the project progress with report regularly, once every 15 days, so that you can get a clear understanding of the mould and injection machine production progress. 2. Technical product and mould drawings will be completed and provided within the stipulated time. 3. Mould,Machine Inspection and sample qualification report will be provided before shipment.
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1. Mentoring and training : Train the users to setup his injection molding machine and molds smoothly with safe injection production. 2. On-line and on-site technical operation and installation . 3. Timely 24H on line reply for injection molding solution support. Response time within 2 hours . 4. All quality problems during the warranty period will be solved free of charge by us at the first time. 5. All wear parts we have ready stock, do it the first time for customer service .
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Please give us a message for your enquiry . order or advice. Thanks a lot.
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